Why does Facebook not listen to its users?

Well I can't quite answer this question because I am not of the Facebook staff.  That, however, is a very good question, I mean, come on Facebook take a look around; we want a "Dislike" button, not a new layout, not another "Like" button.  Seriously Facebook the "Create a Dislike Button" fan group (now like group I suppose) has 110,248 fans (likers?) and growing.  You think Facebook would get the idea and implement a "Dislike" button, but no, what Facebook does instead is get a new layout.  Where did that come from?  I have not seen anything asking Facebook to get a new layout, maybe suggestions for a customized layout, but I don't think they meant for Facebook to customize it for them.  There is even a Facebook page "For everyone who hates the new layout!!!" in which 184,538 Facebook users partake.  So  after that, you think that maybe in the next Facebook update there will be a dislike button, but no, instead Facebook implements another "Like" button that replaced the "Become a Fan" button.  I didn't hear anyone asking for that to be changed either.  I am not the only person who is confused about the new "Like" button, but so are 673,428 (and growing) other people, who are part of the "We asked for a dislike button, and you gave us ANOTHER like button?" Facebook fan (liker) group.  Then there is another 18,577 people who do not like the new "Like" button replacing the become a fan button and are part of the "I don't 'LIKE' this new 'LIKE' button!!! hit LIKE now!!" Facebook fan (liker) group.  So again, why does Facebook not listen to its users?  I don't really know, but maybe it is because they think that the ideas of the Facebook staff override the ideas of the users, but I am a web designer and an expert in html, php, javascript, and css, so I know that it would be very, very simple for someone at Facebook to just copy the code for the "Like" button and just change everything that says "like" to "dislike" all in a single day.  Facebook even proved that its employees are capable of doing that when they changed the "Become a Fan" button to a "Like" button.  Another reason Facebook may not be  listening to its users may simply be because the ideas of the users never got to the staff, and just in case they didn't, now they did, but one more reason Facebook may not be listening is because they think that they have tons of users and don't need to listen to what they have to say because if one person stops using Facebook, then who cares, they still have millions of others using it, and Facebook may not know this but May 31 is "Quit Facebook Day" and a recent poll of Facebook users showed that over half of Facebook users are primed to quit.  That poll however was over privacy, which Facebook did listen to its users then; Facebook released a new privacy system.  Alas, it is almost the same thing as the old one.

Top of Page